Cách làm cho bạn:
1. f | 2. h | 3. d | 4. a | 5. c | 6. e | 7. b | 8. g |
8. Key phrases. Match the sentence halves.
Dealing with a complaint
1. What's wrong a. are fund?
2. When did you b. repair it.
3. Have you got c. acredit note.
4. Would you like d. the receipt?
5. We dont give e. refunds.
6. I can give you f. with it?
7. We can g. I can do.
8. There's nothing h. buy it?
1. f | 2. h | 3. d | 4. a | 5. c | 6. e | 7. b | 8. g |
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