2. Read the Listening Strategy. What are the intentions of the speakers in sentences 1-6? Choose from the verbs below. Match three of these sentences (1-6) with the photos.

to apologise                 tochallenge              to comfort

to complain                  to describe               to encourage

to enquire                     to entertain              to inform

to persuade                  to recommend          to tellastory

to thank                        to warn                     to welcome

1. “Be careful not to touch the cooker. It’s hot.” 

2. “This is not the phone I ordered. I said I would like one with a memory of 512GB.” 

3. “I’d buy a new refrigerator if I were you. This one is too small.” 

4. “Hello everyone. I’ll show you our company’s latest gadget: an apple cutter.” 

5. “I’d like some information about the new wireless earphones.” 

6. “Don’t worry. You’ll get used to the new software soon.”

4. Listen to a doctor and a headteacher, and  circle the TWO correct options for each person. 

1. The doctor's aims are to

    a. encourage the patient to set up a healthier working space and habit.

    b. warn the patient of the dangers of using digital devices before bedtime.

    c. recommend a course of treatment.

2. The headteacher's aims are to

    a. persuade students to use the multi-media classroom.

    b. inform people about the new multi-media classroom.

    c. thank people for helping the school to raise money.